If you have a faulty Vaporiser query, please complete the form below and we will process your claim.
Please note: This form is for claims made by pharmacies & Baby Stores only.
For consumer claims, please click here.
Please follow below instructions to find the Batch code.
Vicks – Found on the side of the heating module (on the blue plastic). Five digit number (followed by KU0) embossed on the silver sticker.
Euky Bear – Found on the underside of the green plastic rim of the heating module, (near where the cord enters the unit). Four digit number is imprinted into the surface of the green plastic rim.