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Faulty Vaporiser Consumer Claims

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Please note: This form is for consumers only. Click here for pharmacy/baby stores or retailer claims.

To locate the Batch code for your vaporiser, please follow these instructions:

Vicks - Found on the side of the heating module (on the blue plastic) Five digit number (followed by KU0) embossed on the silver sticker.

Euky Bear-  Found on the underside of the green plastic rim of the heating module,(near where the cord enters the unit) Four digit number is imprinted into the surface of the green plastic rim.

To download a Use and Care Manual for your Vicks Vaporizer please click here.

For Euky Bear Vaporisers you can find a Quick Start Guide here and an Operating Manual here